Effective Date: October 1st 2023
At Western Apparels (Pty) Limited, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines the type of information we collect, how we use and protect it, and your rights regarding your personal data when you use our website or interact with our services. Please read this policy carefully to understand our practices and your choices.
1. Information We Collect
We may collect the following types of personal information when you interact with our website;
1.1 Information You Provide
Contact Information: We collect your name, email address, phone number, and mailing address when you contact us or make a purchase.
Payment Information: We collect payment information, such as credit card details or other payment methods, to process your orders.
Account Information: When you create an account on our website, we collect a username and password.
Communications: We may collect information from your correspondence and interactions with us, including emails and customer support inquiries.
1.2 Information We Automatically Collect
Device Information: We collect information about your device, such as the type, operating system, and browser used.
Usage Information: We collect data about your interactions with our website, such as pages visited and the duration of your visit.
2. How We Use Your Information
We use the information we collect for the following purposes:
Process and Fulfil Orders: We use your information to process and fulfill your orders for sewing machines and related products.
Communicate with You: We may send you order updates, respond to inquiries, and provide customer support.
Improve Our Services: We analyse user behaviour to enhance our website and services.
Legal Compliance: We may use your information to comply with legal obligations.
3. Data Security
We take data security seriously and implement industry-standard security measures to protect your personal information. However, no data transmission or storage can be 100% secure. We cannot guarantee the security of your data, but we strive to protect it to the best of our abilities.
4. Sharing Your Information
We may share your personal information under the following circumstances:
Service Providers: We share data with trusted service providers to process payments, deliver orders, and perform other business functions.
Legal Requirements: We may disclose your informa9on when required by law, government authorities, or to protect our rights or the safety of others.
5. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal data we hold about you. Correction: You can update or correct your information in your account settings.
Deletion: You can request the deletion of your personal data, subject to legal and operational requirements.
Opt-out: You can opt out of marketing communications.
6. Cookies
We use cookies and similar technologies to improve your browsing experience and analyze website usage. You can manage your cookie preferences through your browser settings.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. You are therefore requested to periodically revisit our privacy policy in case of any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us directly through e-mail or telephone.
9. Consent
By using our website or services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. Thank you for visiting our website. Your privacy and trust are essential to us.